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Booking and cancellation policy

To confirm the reservation we ask for a 30% deposit through bank money transfer or a valid credit car.

Cancellation policy:

Pick Season from 19th of December to 8th of January

  • 30% deposit will not be refund in case of cancellation
  • cancellation from 30 days to now show penalty 100% total stay

Early departure:

In case of early departure the Hotel reserve the right to charge a penalty up to the total stay/the remaining nights.


Penalty not applicable

We will not applied any penalty in case there will be the possibility to book the room as per orginal reservation. Deposit will be kept for a future booking.


Confirmation and cancellation policy might be different in case of special offers or packages. In case different policies are applied they will be notified into the reservation.

Payments

On the arrival, to improve the express check out, we will ask the pre-authorisation (not charge) on your credit card for the total amount of your stay. Upon confirmation the authorization will be then confirmed as final payment.
We accept all credit cards (Amexo, Visa, Diners, Mastercard. You can pay cash with a maximun amount of € 999 (DL 201/2011).
We do not accept bank cheques.